Mission of the Role

Key Responsibilities

Technical Solutions Development and Support

• Provide vision, machine learning, and digitalization application support to internal teams, distributors, integrators, and customers.

• Support sales pursuits by delivering expert technical guidance that helps drive opportunities to close.
• Develop new system concepts by combining SICK technologies with complementary third‑party solutions to create differentiated customer value.

Collaboration & Cross‑Functional Engagement

• Facilitate communication and cooperation between global SICK cross‑functional teams to leverage knowledge centers and collaboratively solve customer challenges.
• Participate in customer discovery sessions to uncover unmet needs and translate them into actionable solution requirements.

Customer & Project Support

• Support the creation and scoping of projects including acceptance criteria, inclusions, and exclusions, partnering with Customer Project Management (CPM) teams as needed.
• Test and validate system functionality and performance to ensure customer requirements are fully met.
• Deliver systems training to customers, integrators, distributors, and internal teams.
• Provide ongoing technical support and continuous improvement recommendations for deployed systems.

Marketing Insight & Strategic Contributions

• Capture recurring customer requirements to help define future market and product solutions that address common unmet needs.
• Contribute to competitive analysis and value‑proposition development for both technologies and services.

Perform other duties as may be assigned or required by management.

Key Qualifications

• Experience: 7+ years in industrial automation roles; 4+ years working with vision inspection systems and machine analytics.
• Education: Bachelor’s degree in Electrical or Mechanical Engineering is required.
• Certifications:  None is required
• Position-specific Qualifications:
  • Demonstrated ability to translate complex customer problems into structured technical solution architectures, especially involving multi‑sensor, vision, or machine‑learning‑based systems.
  • Strong diagnostic and troubleshooting skills with the ability to quickly assess root causes and establish corrective action paths in live customer environments.
  • Programming capabilities in PLC, MATLAB, C/C++, Helcon, Lua, Java is a plus.
  • Proven experience designing or supporting end‑to‑end vision inspection workflows, including lighting, optics, imaging algorithms, and environmental considerations.
  • Ability to interpret and analyze large datasets or machine analytics outputs to support system tuning, optimization, and predictive‑maintenance recommendations.
  • Skilled at leading technical discussions with cross‑functional stakeholders, including engineering, sales, project management, and external integrators.
  • Familiarity with system validation methodologies including FAT, SAT, proof‑of‑concept testing, and structured test documentation.
  • Strong ability to self‑start, learn quickly, and work independently in a field‑based environment.
• Computer/Technological: Professional competence with Microsoft Office, SAP, and general internet applications.
• Language: Professional written and spoken fluency in English required.
• Schedule: Generally Monday to Friday, full time; be on-call on some weekends (if required).
• General Working Conditions: Be able to usually work in an office environment; flexible (hybrid) work arrangements available.
• Travel: Be able to travel up to 75% of the time, including internationally; must have a valid passport.
• Work Status: Legally permitted to work in the country you are applying and willing to undergo an employment background check.

Compensation