Service Coordinator* Internal Requests & Processes (f/m/d)
Service Coordinator* Internal Requests & Processes (f/m/d)
Endress+Hauser SICK GmbH+Co. KG
Endress+Hauser SICK GmbH+Co. KG
Hamburg-Poppenbüttel, DE, 22399
Hamburg-Poppenbüttel, DE, 22399
Full-time
Full-time
YOUR TASKS:
- Receiving and handling internal service requests, as well as planning and coordinating maintenance and repair appointments.
- Monitoring service quality and ensuring on-time completion, including documentation and tracking of service processes.
- Close collaboration with internal departments and external service providers to develop and implement solutions.
- Optimizing service processes to enhance efficiency and quality, including analysis and evaluation of service metrics.
- Preparing regular reports on service activities and supporting rapid resolution of emergencies.
YOUR PROFILE:
- Completed commercial training or comparable qualification.
- Initial professional experience in service coordination or a similar role.
- Proficiency in MS Office (especially Excel); experience with service management software is advantageous.
- Good command of English (a plus).
- Strong communication skills, organizational talent, and independence.
- Team-oriented and solution-focused mindset.
YOUR APPLICATION:
- We are looking forward to your online application
- Aline Kiesslinger, Phone +49 35205 524-111
- Job-ID 36670
- All applications will be treated confidentially
*At SICK, we see people, not gender.
We put great emphasis on diversity, reject discrimination and do not think in categories such as gender, ethnicity, religion, disability, age or sexual identity.
Stichworte: -
YOUR TASKS:
- Receiving and handling internal service requests, as well as planning and coordinating maintenance and repair appointments.
- Monitoring service quality and ensuring on-time completion, including documentation and tracking of service processes.
- Close collaboration with internal departments and external service providers to develop and implement solutions.
- Optimizing service processes to enhance efficiency and quality, including analysis and evaluation of service metrics.
- Preparing regular reports on service activities and supporting rapid resolution of emergencies.
YOUR PROFILE:
- Completed commercial training or comparable qualification.
- Initial professional experience in service coordination or a similar role.
- Proficiency in MS Office (especially Excel); experience with service management software is advantageous.
- Good command of English (a plus).
- Strong communication skills, organizational talent, and independence.
- Team-oriented and solution-focused mindset.
YOUR APPLICATION:
- We are looking forward to your online application
- Aline Kiesslinger, Phone +49 35205 524-111
- Job-ID 36670
- All applications will be treated confidentially
*At SICK, we see people, not gender.
We put great emphasis on diversity, reject discrimination and do not think in categories such as gender, ethnicity, religion, disability, age or sexual identity.
Stichworte: -