YOUR TASKS:

• Commission, test, and troubleshoot our systems in the areas of barcode, RFID, and camera technology.
• Contribute your ideas to projects and help design efficient processes in intralogistics and factory automation.
• Act as a competent point of contact for our customers on-site for technical questions and provide expert advice on an equal footing.
• Conduct training sessions and teach our customers and their employees how to use our technologies safely and efficiently.
• Document your assignments and maintain relevant customer data in the CRM system.
• Work closely with our colleagues in Technology and Sales.
• Travel regularly throughout Germany and spend an average of three nights per week away from home.

YOUR PROFILE:

• Degree as a state-certified technician or master craftsman in electrical engineering or a comparable qualification; alternatively, relevant vocational training combined with corresponding professional experience
• Experience in technical field service, ideally with knowledge of identification and image processing technologies
• Knowledge of industrial control systems and data processing systems is an advantage
• Confident use of MS Office and CRM systems
• Good written and spoken English skills
• Strong customer orientation, organizational skills, and willingness to travel
• Excellent communication and teamwork skills as well as flexibility